Make Safety the First Priority
Check that everyone is safe and contact the relevant emergency service if anyone is injured. Follow the instructions of Najm or the Traffic Department regarding the accident scene and whether the vehicle may be moved.
After a traffic accident, a damaged vehicle may need to be transported to an authorized Taqdeer vehicle-damage assessment center before the insurance process can continue. If the car cannot be driven safely, SathaCare can arrange hydraulic flatbed towing from your location to the assessment center confirmed for your case.
Our team provides towing and vehicle transport across Riyadh every day from 6 AM to 11 PM. Share your location, vehicle condition and confirmed destination so we can check availability and arrange suitable transport.
A tow may be appropriate when accident damage makes the vehicle unsafe or impractical to drive. Common situations include the warning signs shown here.
Do not drive a collision-damaged vehicle simply to avoid towing. If you are unsure whether it is safe to move, follow the instructions provided by the attending authority and your insurer.
Completing these checks can reduce delays and help the correct towing equipment arrive.
Check that everyone is safe and contact the relevant emergency service if anyone is injured. Follow the instructions of Najm or the Traffic Department regarding the accident scene and whether the vehicle may be moved.
Report the accident through the authority applicable to the case. The correct reporting route can depend on insurance status, injuries, disputed responsibility and other circumstances.
Before dispatch, confirm which authorized assessment center or destination should receive the vehicle. Center availability, appointment requirements and operating hours can change, so verify the current information through the official Taqdeer/Taqeem channel or the instructions attached to the accident case.
When contacting SathaCare, send:
This information helps us determine whether ordinary flatbed loading is suitable or additional recovery planning may be required.
Requirements can vary by case and center. Drivers are commonly asked for information such as:
Confirm the current requirements before transport. SathaCare cannot approve documents or guarantee that a center will accept a case.
Center listings, hours and appointment rules can change. Verify the current information through the official Taqeem/Taqdeer service or the instructions attached to your accident case.
Visit the official Taqeem portal →Accident vehicles require more planning than ordinary breakdown towing. A damaged wheel, low body panel, locked steering system or affected suspension can change how the vehicle should be loaded.
SathaCare checks the visible condition and access before transport. Depending on the vehicle and available equipment, hydraulic flatbed transport can keep the vehicle fully supported during the journey and avoid driving it in an unsafe condition.
Customers should disclose locked wheels, low clearance, fluid leakage, loose body parts and severe impact damage before dispatch. Some conditions may require additional recovery equipment or a different loading method.
The driver checks visible damage and access before selecting the loading approach.
Flatbed transport keeps the vehicle supported during the journey instead of driving it in an unsafe condition.
Severe damage, locked wheels or restricted access may require additional equipment or planning.
Call or WhatsApp 0535382161 during service hours.
Send your pickup location, vehicle type, visible damage and assessment-center destination.
Our team reviews the information and confirms current availability, estimated arrival and transport quotation. Timing depends on traffic, location, vehicle condition and truck availability.
The driver checks the vehicle at pickup and selects an appropriate loading approach based on the actual condition.
The vehicle is transported to the Taqdeer assessment center or other destination you have confirmed. Center intake, assessment and insurance processing remain the responsibility of the relevant authorities and service providers.
There is no single fixed price for every accident vehicle. The quotation can depend on:
Send your live location, destination and vehicle photos for a case-specific quotation before dispatch.
Assessment-center listings and hours may change. Do not rely only on an old blog post or map listing. Use the official Taqeem/Taqdeer service or the instructions provided for your accident case to confirm:
SathaCare will transport the vehicle to the destination supplied or confirmed by the customer, but does not select or authorize an assessment center on behalf of Taqdeer, Najm, Traffic or an insurer.
Subject to current availability, SathaCare can arrange towing from central, north, east, west and south Riyadh. This includes pickup from homes, roadsides, parking areas, workshops and accident locations where access and official instructions permit vehicle removal.
For related services, visit:
Recovery support for damaged or immobilized vehicles across Riyadh.
View accident recovery →Hydraulic flatbed transport for vehicles requiring full-platform support.
View flatbed towing →Vehicle towing and roadside assistance across Riyadh districts.
Explore Riyadh towing →Call, WhatsApp or submit your vehicle and location details.
Contact our team →No. SathaCare provides towing and vehicle transport. Damage assessment is performed by the authorized assessment provider.
Follow the instructions for your accident and insurance case. If an official assessment is required first, taking the vehicle directly for repair may affect the process. Confirm the correct sequence with the relevant authority or insurer.
Appointment requirements can vary. Check the official service or your case instructions before arranging transport.
It may be possible, but the loading method depends on the damage, access and available equipment. Send clear photos and describe the wheel and steering condition before dispatch.
Arrival time depends on Riyadh traffic, pickup location, vehicle condition and the nearest available suitable truck. SathaCare confirms an estimated arrival after receiving the job details.
SathaCare's current service hours are daily from 6 AM to 11 PM. Assessment-center operating hours are separate and should be confirmed through the official channel.
If your accident-damaged vehicle needs safe transport to a confirmed assessment center, contact SathaCare with your location, vehicle details and destination.
WhatsApp: Send your live location • Service hours: Daily, 6 AM–11 PM